Description

Role Description: 

A business assistant is responsible for supporting various office functions, performing clerical duties to ensure efficient and smooth business operations, and providing high-quality services for patients. Business assistants handle patient scheduling, insurance verification and present treatment plan estimates. They welcome patients into the office, verify their appointments, and answer any questions or concerns that patients may have. 

Primary Job responsibilities: 

•  Be the first to answer phone
•  Direct phone calls to necessary coordinators if necessary
•  Schedule appointments as needed
•  Check out all patients
•  Assist in insurance verification
•  Assist with insurance follow up 
•  Monitor schedule for changes

Requirements

Skill and Attributes: 

•  Effective communication
•  Professionalism
•  Multitasking capabilities
•  Organizational abilities
•  Friendliness and likability

Education and Qualifications: 

Dental experience preferred but not required